Venus in Flowers Privacy Policy
Privacy Policy Overview
Venus in Flowers is strongly committed to protecting the privacy of its website users and customers.
We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site.
Protecting your privacy is a significant part of our commitment to providing you with a high-quality online experience.
We would confirm that our data policies, procedures and practices comply with the General Data Protection Regulations 2016 (GDPR).
In order to provide you with our quality service it is necessary for us to collect and retain data such as names, addresses, contact details etc. However, we would confirm that we will only collect, store and retain information that is pertinent to the service we are providing, and we will only retain such information for as long as is justifiably necessary. An order for us to supply you with our services will be considered as consent about the order. Data retained for longer periods will only be with further consent.
Information Collection and Use
We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others… ever. Venus in Flowers collects information from our users at several different points on our website. We will use this information to contact you, and keep you informed of our services.
Order
For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fill the customer’s order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using our own Internet merchant account and authorized via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.
Cookies – E-commerce Functions
We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website’s cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area.
Cookies – Web Usage Stats
We use Google Analytics to analyse the use of this website. Google Analytics uses cookies, which are stored on your computer to generate statistical information about the use of this website. Google Analytics stores this information, and it is only available to persons managing the Venus in Flowers website. We use this information to help us develop relevant content on our website for our users. For more information on Google Analytics read Google’s privacy policy at https://policies.google.com/privacy
Sharing
We use third party shipping companies, e.g. mail, UPS, etc. to ship orders, and a third party credit card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links
This web site may contain links to other sites. Please be aware that Venus in Flowers is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Venus in Flowers.
Newsletter/Bulletin
If a user wishes to subscribe to our newsletter and/or update bulletins, we ask for the user’s email address. Please see our choice and opt-out below. You will be sent an e-mail to confirm your request, then added to our mailing list. An unsubscribe link is provided on our newsletter/bulletin page to remove your e-mail address from our list.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection. While on a secure page, such as our shopping cart checkout forms, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer is displayed as locked.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
Your Feedback
At Venus in Flowers your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please contact us using the link on this page and let us know. Thank you.